Refund policy

At NORVÉ, we take pride in providing high-quality products. Please review our policy carefully before making a purchase.

Refunds

All sales are final. We do not offer refunds unless an item is received damaged, defective, or incorrect.

To be eligible, customers must contact us within 48 hours of delivery with proof (photos/videos) of the issue.

Once your claim is reviewed and approved, the item must be returned for inspection. Approved refunds will be issued to the original payment method within 5–7 business days after inspection.

Exchanges

We accept exchanges for sizing issues only.

    • Requests must be made within 48 hours of delivery

    • Items must be unworn, unwashed, and in original condition

    • Customers are responsible for return shipping costs to be eligible for an exchange

You may:

   •Exchange for the same item in a different size

International Orders

At this time, we do not offer exchanges for international orders.Customers outside of the U.S. must place a new order.